Customer service with WhatsApp

Write to us on WhatsApp!

Do you need help? Do you have questions about our products or your order? You can now easily reach us via WhatsApp. Just send us a message and we will get back to you as soon as possible. Our service times are Mon - Thu: 8am - 11am and 12pm - 3pm Fri: 8am - 11am Unfortunately, we are unable to take orders via Whatsapp. We look forward to your message!

Write to us on WhatsApp!

Do you need help? Do you have questions about our products or your order? You can now easily reach us via WhatsApp. Just send us a message and we will get back to you as soon as possible. Our service times are Mon - Thu: 8am - 11am and 12pm - 3pm Fri: 8am - 11am Unfortunately, we are unable to take orders via Whatsapp. We look forward to your message!

WhatsApp KundenserviceWhatsApp Kundenservice

How it works:


Click on the "Start WhatsApp Chat" button. You then have three options to contact us via WhatsApp. The only requirement is that you are already registered with WhatsApp. Our chatbot "Tak" will initially ask you a few questions so that our customer service staff can then respond quickly to your request.
 

How it works:


Click on the "Start WhatsApp Chat" button. You then have three options to contact us via WhatsApp. The only requirement is that you are already registered with WhatsApp. Our chatbot "Tak" will initially ask you a few questions so that our customer service staff can then respond quickly to your request.

Frequently asked questions:

 

  1. How often will I be messaged?
    You will only receive a message from us in response to a request submitted via this channel."
  2. How can I unsubscribe?
    It is not necessary to unsubscribe, it will take place automatically after we have processed your request or if we have not received a response from you in 24 hours."
  3. Does the service cost anything?
    No, WhatsApp customer service is completely free."
  4. What happens to my personal data?
    Our WhatsApp customer service is operated with the help of MessengerPeople. You can find a detailed privacy policy from MessengerPeople here. You can access our privacy policy via this link.

Frequently asked questions:

 

  1. How often will I be messaged?
    You will only receive a message from us in response to a request submitted via this channel."
  2. How can I unsubscribe?
    It is not necessary to unsubscribe, it will take place automatically after we have processed your request or if we have not received a response from you in 24 hours."
  3. Does the service cost anything?
    No, WhatsApp customer service is completely free."
  4. What happens to my personal data?
    Our WhatsApp customer service is operated with the help of MessengerPeople. You can find a detailed privacy policy from MessengerPeople here. You can access our privacy policy via this link.