Customer service with WhatsApp

Write to us on WhatsApp!

Do you need help? Do you have questions about our products or your order? You can now easily reach us via WhatsApp. Just send us a message and we will get back to you as soon as possible. Our service times are Monday to Friday 8:00 a.m. - 3.00 p.m. Unfortunately, we are unable to take orders via Whatsapp. We look forward to your message!

How it works:

Click on the "Start WhatsApp Chat" button. You then have three options to contact us via WhatsApp. The only requirement is that you are already registered with WhatsApp. Our chatbot "Tak" will initially ask you a few questions so that our customer service staff can then respond quickly to your request.

Frequently asked questions:

  1. How often will I be messaged?
    You will only receive a message from us in response to a request submitted via this channel."
  2. How can I unsubscribe?
    It is not necessary to unsubscribe, it will take place automatically after we have processed your request or if we have not received a response from you in 24 hours."
  3. Does the service cost anything?
    No, WhatsApp customer service is completely free."
  4. What happens to my personal data?
    Our WhatsApp customer service is operated with the help of MessengerPeople. You can find a detailed privacy policy from MessengerPeople here. You can access our privacy policy via this link.
© tectake   |   All prices include statutory VAT. Free shipping.

Delivery and shipping costs within Great Britain:

- Shipping within Great Britainfree of charge!
- We are unable to ship to UK islands including Northern Ireland.
- It is not possible for the buyer to pick goods up directly.

Delivery times:

- 3-5 working days (Monday - Friday, not including public holidays)
- If paying by bank transfer, your order will be dispatched once payment has been received
- You will be informed immediately of any delays to your delivery e.g. if an item is not in stock

Goods may be dispatched on the day of ordering:

- If payment is received by 12:00 (Monday - Friday, not including public holidays)

  • If you select immediate payment (PayPal or credit card) and
  • If the wares are available (excluding out of stock items, items with set delivery dates and pre-orders).

    All amounts on this site include VAT.
    The stated delivery times only apply to items shown in the online shop as in stock.