Right of Withdrawal and Withdrawal Form

Right of withdrawal for consumers

Consumers have a statutory right of withdrawal. A consumer is any natural entity entering into a transaction for purposes that are neither commercial nor professional in nature.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without having to provide a reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last item.

To exercise your right of withdrawal, you have to contact us (TecTake Ltd, 18 Soho Square, London W1D 3QL United Kingdom, email: mail@tectake.co.uk) with a clear declaration (e.g. by letter, fax or email) of your decision to withdraw from the contract. You can use the withdrawal template below, but this is not mandatory.

To comply with the withdrawal period, you only have to send the declaration of your withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we have to immediately refund you any payment that we have already received from you, including delivery costs (but not including any additional costs if you chose any other delivery method than the cheapest method offered by us) within fourteen days at the latest from the day on which we received your declaration of withdrawal. For this refund, we will use the same payment method that you used for the original transaction, unless otherwise expressly agreed with you; you will not be charged for this refund. We can refuse to refund you until we have received the wares or you have provided other evidence that you have dispatched the wares, whichever is earlier.

You must return the wares to us immediately, or within fourteen days at the latest, from the day on which you notify us of your withdrawal. This deadline shall be considered upheld as long as you have sent the wares within fourteen days. You bear the direct costs of returning the wares.

You must only cover any possible reduction of the goods’ value if this is traced back to you after an inspection of the product’s quality, properties and function.

Withdrawal form

If you want to withdraw from the contract, please fill this form out and send it back.

To: TecTake Ltd, 18 Soho Square, London W1D 3QL United Kingdom, email: mail@tectake.co.uk

I/we (*) hereby withdraw from the contract that I/we (*) entered into concerning the purchase of the following goods / the provision of the following service (*).

_____________________________________________

_____________________________________________

_____________________________________________



Ordered on (*): _______________                         received on (*): ______________



Name of consumer(s):          __________________________________________



Address of consumer(s):     __________________________________________



_____________________________
Signature of consumer(s) (only if providing a paper copy)



Date: __________________

______________
(*) Delete as appropriate.

© tectake   |   All prices include statutory VAT. Free shipping.

Delivery and shipping costs within Great Britain:

- Shipping within Great Britainfree of charge!
- We are unable to ship to UK islands including Northern Ireland.
- It is not possible for the buyer to pick goods up directly.

Delivery times:

- 3-5 working days (Monday - Friday, not including public holidays)
- If paying by bank transfer, your order will be dispatched once payment has been received
- You will be informed immediately of any delays to your delivery e.g. if an item is not in stock

Goods may be dispatched on the day of ordering:

- If payment is received by 12:00 (Monday - Friday, not including public holidays)

  • If you select immediate payment (PayPal or credit card) and
  • If the wares are available (excluding out of stock items, items with set delivery dates and pre-orders).

    All amounts on this site include VAT.
    The stated delivery times only apply to items shown in the online shop as in stock.